Terms and conditions
SEESEE s.r.o, a limited liability company, incorporated under the laws of Slovak Republic, registered under the number: IČO: 52 667 731, VAT: SK 2121102489 at Commercial Register in Bratislava I, section: sro, filler 140761/B, with its Registered Office and Head Office at: Pri Hrubej Lúke 17, 841 02 Bratislava – mestská časť Dúbravka,, hereinafter acting through its duly authorized representative Nikoleta Sisiková, acting in his capacity as Managing Director. Activity: Sales of goods via internet store available at www.seeseeapparel.eu.
1.1. The Buyer declares to have been made aware of the present Terms and Conditions and accepts and undertakes to respect the present Terms and Conditions, that can be found on online website of the company.
1.2. The Vendor reserves the right to amend, modify and/or alter these Terms and Conditions at its sole discretion at any time without prior notice. The new provisions shall be effective as of the date of publication on the Website. The provisions of this article shall not be prejudice to the rights and obligations already existing under the terms of validity of the previous general terms and conditions.
User account and registration
2.1. The condition for shopping is the registration of the customer.. Before placing an Order on the Website, the Buyer has to register.
2.2. The Buyer acknowledges and is solely responsible for ensuring that all the Personal Data and other information that the Buyer provides to the Vendor at the moment of registration into his User Account are true, complete and up-to-date. All the Personal Data and other information of the Buyer shall be considered as confidential information. The Buyer shall notify the Vendor in writing without any delay any change to its personal information or its Personal Data. The Parties agree that the Personal Data and the other information provided by the Buyer shall be presumed to be true and accurate.
2.3. Upon registration, the Buyer will receive a password from the Vendor to access his User Account. The username of the Buyer and the password shall be considered as confidential information and the Buyer undertakes to keep this information secret and secure and refrain from disclosing it to third parties.
2.4. The Buyer accepts that his User Account is personal and may only be used by the Buyer.
2.5. The Vendor reserves the right to delete the User Account if the Buyer stays inactive for the period of 2 (two) years and/or if the Buyer does not comply with the provisions of the present Terms and Conditions and/or if the Buyer does not comply with the provisions of the Sales Contract and/or if the Buyer changes its operating system and renders it thus incompatible with the functioning of the Website.
2.6. The Buyer acknowledges and accepts that the functioning of the User Account may be interrupted during the maintenance of hardware and/or the software by the Vendor or by third Parties.
2.7. Under no circumstance shall the Vendor be liable for the proper functioning of the User Account. It is expressly agreed by the Parties that the Vendor may edit the functioning of the User Account without prior notification.
3.1. The Buyer acknowledges and accepts that the presentation of the Products on the Website serves for information purposes only. The Buyer shall not be subject to any obligations of purchase. Any photographs and/or illustration of the Products featured on the Website do not have a contractual value.
3.2. The Website contains information relating to the Products, the Prices and the shipping and packaging costs, in particular if the Product ordered cannot be, due to its nature, returned by common and generally accepted type of delivery.
3.3. The shipping and packaging costs are subject to the terms as provided on the Website.
3.4. In order to purchase a Product, the Buyer selects the Product of his choice and adds the item to his online shopping basket available on the Website by clicking on “add to the cart”. Once the Product is added, the Buyer must place an Order on the Website by filling in the information relating to:
the Product ordered,
the means of payment,
the delivery terms and shipping costs.
3.5. Once the Order is filled in, the Buyer shall submit it to the Vendor by clicking on the button „Confirm the Order“. All the information provided by the Buyer is presumed to be complete and correct. Upon receiving the Order, the Vendor will transfer to the Buyer the confirmation of the Order using the email address provided by the Buyer in the Order and/or in the User Account. This Order confirmation is a mere acknowledgement that the Vendor received the Order, but it does not confirm the acceptance of the Buyer´s offer to buy the Product. The Vendor shall have the right to refuse the Order at any time until the moment when the Products corresponding to the Order have been dispatched. The contractual relationship between the Buyer and the Vendor shall be constituted only once the Vendor dispatches the Order.
3.6. The purchase of the Products by the Buyer shall be subject to the restrictions associated with the nature of the product.
3.7. All Prices of the Products are inclusive of VAT tax (Value-Added Tax) but exclusive of the shipping costs. The Prices of the Products shall only be valid for the period when being displayed on the Website. The Parties may agree on the conditions derogating from this article.
Price and payment
4.1. The Buyer shall pay to the Vendor the Price of the Product ordered together with the shipping costs in the amount as agreed by online - PayPal. The Vendor shall have the right to modify the Prices of the Products and shipping costs at any time and without prior notice. The Buyer shall be charged with the Price of the Product and associated shipping costs displayed on the Website at the time that the Order was confirmed provided that the Products were available at this time.
Returns and exchange
5.1. The Products shall be returned by the Buyer to the Vendor within 30 days after having informed the Vendor of the decision to withdraw from the Sales Contract. The 30-day period shall be considered to have been respected if the Buyer sends the Product back within 30 ) days. The Buyer shall bear the costs associated with the return of the Products even if the Products cannot be returned by common and generally accepted type of delivery.
5.2.Buyer is obliged to announce the withdrawal in writing to the email address email@example.com. Goods must not show signs of use and must be complete with accessories. The burden of proof of exercising the right of withdrawal shall be borne by the Buyer. The buyer shall bear the cost of returning the goods. The Seller undertakes to return to the Buyer the price paid for the goods within 30 days from the date of delivery of the withdrawal. The returned funds do not include the postage paid by the buyer when ordering the goods - this item is borne by the buyer. We will prove payment only after returning the goods back to us within 30 days from the date of delivery of the withdrawal. Upon withdrawal from the contract for the sale of the goods, the seller is not obliged to return to the Buyer payments under this article before the goods are delivered to him or until the Buyer proves that the goods have been returned to the seller, unless the seller suggests authorized person.
5.3.If the Vendor decides to offer a gift to the Buyer, a donation contract is deemed to have been concluded between the Parties with an expiry clause which applies in case of withdrawal from the Sales Contract by the Buyer. In the event of such withdrawal, the donation contract will become null and void and the Buyer undertakes to return the Product and the gift to the Vendor
5.4.The Seller provides the statutory warranty period of 24 months for the entire product range. The warranty period begins on the day the consumer receives the product. The Buyer acknowledges that it is obliged to inspect the goods immediately upon receipt. In the event that the goods on receipt by the buyer does not correspond to the purchase contract, the buyer is obliged to immediately inform the seller.
5.5.When claiming the purchased goods, the buyer must send or present the claimed goods together with all the documents issued to him as part of the order processing. The claim must also be accompanied by a description of the nature of the error.
5.6.Complaints are handled by the Seller on weekdays, without undue delay. Information about the handling of the complaint is sent by e-mail to the e-mail address given by the buyer, as well as to the postal address specified in the order of the claimed goods. If the buyer requires information to be sent to another address, this must be stated in the complaint notice.
5.7.The seller is not liable for errors caused by rough handling or mechanical damage.
5.8.Relations not regulated by these conditions are subject to the relevant provisions of the Civil Code, the Commercial Code (if the buyer is not a consumer), Act no. 22/2004 Coll. on e-commerce and on amendment of Act no. 128/2002 Coll. on State Control of the Internal Market in Consumer Protection Matters and on Amendments to Certain Acts, as amended by Act No. 284/2002 Coll. as amended and Act no. 102/2014 on the protection of consumers in the sale of goods or the provision of services on the basis of a distance contract or a contract concluded off the premises of the seller and amending and supplementing certain acts and Act no. 250/2007 Z.z. on consumer protection.
Transportation and delivery
All shipping and delivery costs shall be borne by the Buyer. In the case of returning the goods, the cost of returning the goods is also borne by the buyer.
6.1. Delivery options:
For orders up to 100 EUR, postage costs from 5 EUR depending on the country to which the goods are shipped.
When ordering up to 100 EUR, the postage costs from 1.5 EUR depending on the country to which the goods are shipped.
When ordering up to 100 EUR, the postage costs from 3.9 EUR depending on the country to which the goods are shipped.
The personal collection is FREE, but after placing the order it is necessary to contact us via e-mail firstname.lastname@example.org and agree on the exact time and place of the personal collection. Unless the buyer and seller agree otherwise, personal collection is performed at Pri Hrubej Lúke 17, 84102, Bratislava.
All delivery times are indicative and are not guaranteed.
Personal information and cookie
7.1. The Buyer acknowledges and accepts that all communication from the Vendor relating to or arising out of the use of the Website will be send to his email address as indicated at the time of registration. The Buyer accepts to receive all the notification and/or information including business communication and/or certification and/or statement in any case from the Vendor relating to the Products, the services or the Vendor to the email address of the Buyer as indicated at the time of registration.
7.2. The Buyer accepts the installation and the storage of cookies on his computer. The cookies are small text files which are issued by the Vendor to ease internet browsing on the Website and to customize the presentation of the Website. In the event that the Buyer declines the installation and the storage of cookies on his computer, the navigation on the Website and/or any and all services proposed on the Website and/or interactive features of the Website may be limited or not available.
7.3. The Buyer´s rights and obligations are provided for in the European Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals regarding the processing of personal data and on the free movement of such data and any national laws implementing these Directives. The Buyer gives his consent for collecting and/or processing and/or recording of his Personal Data by the Vendor, such as: name, surname, address, identification number, tax identification number, email address, telephone number and date of birth.
7.4. The Personal Data of the Buyer shall be collected and/or processed and/or recorded for the purposes of implementation of the rights and obligations arising out or in connection with these Terms and Conditions and/or the Sales Contract and/or the management of the User Account. If the Buyer does not object to the processing of its Personal Data by the Vendor, the Vendor shall have the right to collect and/or process and/or record the Personal Data for the purposes of addressing to the Buyer commercial communication and other information relating to the Products, the Site or the establishment of the Vendor. By using the Website, the Buyer gives his explicit consent to the processing of his Personal Data. The consent of the Buyer pursuant to this article relating to the marketing purposes is free and optional and does not prejudice the conclusion of the Sales Contract between the Parties.
7.5. The Vendor shall also have the right to collect and/or process and/or record the Personal Data of the Buyer for security purposes, to respect legal and regulatory requirements and so that the Personal Data of the Buyer may be communicated to the judicial authorities on demand.
7.6. The Buyer shall have the right to:
access its Personal Data;
object to the processing of its Personal Data;
obtain information relating to its Personal Data;
modify or delete its Personal Data
7.7. The Buyer undertakes to ensure that the Personal Data he has provided to the Vendor are accurate, complete and up-to-date, in particular at the time of registration, in its User Account or in the Order. The Buyer shall notify any change to its Personal Data without delay to the Vendor. The Parties agree and accept that the Vendor shall not be held responsible for failure to deliver the Order if the Buyer provides inaccurate and/or incomplete Personal Data to the Vendor.
7.8. The Vendor shall have the right to request a third party, the controller, to process the Personal Data of the Buyer.
7.9. The carriers of the Products shall have the right to access the Personal Data as necessary for the exercise of their duties as carriers. The Personal Data shall be considered as confidential information and may not be disclosed by the Parties to any third parties except as expressly stated herein.
7.10. The Personal Data will be processed by the Vendor for the period of time necessary to carry out the rights and obligations arising or in connection of these Terms and Conditions and/or the Sales Contract.
7.11. The Personal Data shall be processed by the Vendor manually or with the aid of electronic means, by automatic or non-automatic means.
7.12. In the event of breach of the provisions relating to the Personal Data, in particular in case of unauthorized access to Personal Data, destruction or deliberate tampering with the Personal Data, processing of the Personal Data in violation of private life of the Buyer or in the event of breach of the statutory requirements or if the processing of Personal Data exceeds the purpose as indicated in these Terms and Conditions, the Buyer may:
request clarification from the Vendor or the collector with regards to the processing of its Personal Data;
demand the rectification of the situation.
7.13. The Vendor shall provide the information to the Buyer concerning his Personal Data. To this effect, the Vendor may request a remuneration not exceeding the cost necessary to provide such information.
7.14. All notification and information addressed to the Buyer will be sent to the electronic address of the Buyer. The Buyer undertakes to notify the Vendor without delay of any change to his electronic address.